The Law Office of Jason Ingber has filed a lawsuit against Hyundai Motor America (HMA), alleging that the automaker engaged in deceptive practices related to its hydrogen fuel cell vehicles. The complaint raises concerns over defective performance, warranty denials, and inadequate support for consumers promised clean, reliable technology.
Promises of Innovation, Delivered as Frustration
Hyundai marketed its hydrogen-powered vehicles as cutting-edge innovations, offering eco-friendly driving and free fuel incentives to promote sustainable transportation. However, according to the complaint, owners experienced repeated breakdowns, fueling problems, and system malfunctions, leaving them stranded without proper assistance or reimbursement.
The filing alleges that Hyundai’s service departments routinely denied valid warranty claims, claiming that issues were “normal” or “as designed,” even when vehicles became inoperable. Consumers were often forced to rely on rental cars for extended periods—costs that Hyundai either refused to cover or delayed paying.
Broken Promises and Poor Customer Support
Internal communications obtained during discovery reveal a troubling pattern of delay and deflection. Hyundai’s internal “Free Rental” program, meant to support customers during vehicle repairs, allegedly failed to process reimbursements on time. Some drivers report waiting months for payments that never arrived, despite submitting all required documentation.
The complaint further alleges that Hyundai ignored escalating customer concerns and failed to address systemic defects affecting the fuel cell system and hydrogen tank performance, undermining the very foundation of its clean energy marketing claims.
Violations of Consumer Protection and Warranty Law
The lawsuit accuses Hyundai of violating multiple California and federal statutes, including:
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Breach of express and implied warranties under the Song-Beverly Consumer Warranty Act
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False advertising and deceptive business practices
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Negligent misrepresentation and concealment of known defects
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Failure to provide adequate repair, refund, or replacement under California’s Lemon Law
These allegations highlight a broader issue in the electric and hydrogen vehicle market, where manufacturers promote sustainability but fail to uphold basic consumer protections.
Protecting Consumers from Corporate Misrepresentation
Consumers who purchase advanced vehicles should not bear the cost of corporate failures. When automakers prioritize image over accountability, the law provides recourse.
At the Law Office of Jason Ingber, we represent consumers across California who have experienced defective vehicles, denied warranty claims, or misleading sales and finance practices. Our firm is committed to holding manufacturers accountable for deceptive conduct and ensuring fair treatment for all vehicle owners.
Contact The Law Office of Jason Ingber
If your Hyundai or other alternative fuel vehicle has experienced repeated failures, delayed repairs, or denied warranty coverage, contact us today for a free consultation.
Our attorneys can evaluate your case, explain your rights, and pursue compensation on your behalf.
We work on a contingency fee basis, meaning you pay nothing unless we recover for you.