Volkswagen Facing Claims Over Defective Vehicle Repairs

November 21, 2025

A lawsuit against a major automotive manufacturer centers on a series of alleged defects, safety concerns, and failures to honor California’s consumer protection laws. According to discovery exchanged in the case, the plaintiff alleges that the automaker failed to repair a defective vehicle despite numerous repair attempts, resulting in breaches of both express and implied warranties under the Song-Beverly Consumer Warranty Act. These issues are detailed in the plaintiff’s verified discovery responses and document production provided to the manufacturer.


Claims of Recurring Safety and Reliability Defects

The plaintiff’s responses describe a pattern of serious issues involving the vehicle, including:

  • Engine stalling

  • Electrical malfunctions

  • No-start conditions

  • Warning lights

  • Repeated return trips to authorized dealerships

Repair records produced in discovery reflect multiple attempts to fix the same or substantially similar conditions. These records include dealership work orders, service communications, and lease documentation for the subject vehicle.

The plaintiff asserts that these repeated failures substantially impaired the vehicle’s use, value, and safety, meeting the definition of nonconformities under California’s lemon law.


Disputes Over Warranty Compliance

In response to Requests for Admission, the plaintiff denied the manufacturer’s claims that:

  • No warranty violations occurred

  • The vehicle was repaired within a reasonable number of attempts

  • No safety defects were present

  • The plaintiff’s vehicle use and safety were not substantially impaired

The plaintiff contends that the manufacturer failed to conform the vehicle to warranty despite multiple opportunities and that the defects arose within the statutory presumption period.

Additionally, the plaintiff disputes allegations that misuse, improper maintenance, modification, or accident damage caused the defects.


Document Production Highlights

The plaintiff produced more than 40 pages of non-privileged documents, including:

  • Retail lease agreement and disclosures

  • Multiple repair orders

  • DMV registration

  • Email correspondence with service departments

These materials reflect repeated attempts to obtain repairs and ongoing mechanical issues that allegedly remained unresolved.

10.10.25 TALASAZAN Docs Product…


Compliance With Pre-Litigation Procedures

The manufacturer argues that the plaintiff failed to use its third-party dispute resolution process prior to filing suit. The plaintiff admits not using the BBB Auto Line program but maintains that participation is not required under California law and does not bar lemon law rights.

The plaintiff also disputes claims that they failed to notify the manufacturer of defects, asserting that authorized dealerships, which legally act as the manufacturer’s agents, repeatedly documented the issues.


Ongoing Litigation and Consumer Protection Concerns

This lawsuit underscores the challenges consumers face when manufacturers fail to repair defective vehicles within a reasonable timeframe. Under California’s lemon law, consumers are entitled to a repurchase, replacement, or monetary compensation when a vehicle cannot be repaired after a reasonable number of attempts.

The allegations in the discovery responses, combined with repair records and service communications, form the basis for the plaintiff’s claims that the manufacturer violated statutory and warranty obligations.


Contact The Law Office of Jason Ingber

The Law Office of Jason Ingber represents consumers across California in lemon law, warranty, and automotive defect litigation. If you are dealing with a vehicle that has repeated mechanical issues, safety concerns, or warranty violations, we can help evaluate your case and protect your rights.

Contact us today for a free consultation.
We do not charge any fees unless we recover compensation for you.

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